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KiloWhiskey:
That happened to me with a new install. Mispelled the password and it went invisible. There is a procedure to fix it in the instructions

Another Kevin

ronp:
Good idea,

I was wondering about passwords.  I don't intentionally set passwords so I won't forget them.  But I may have clicked the wrong box when attempting to name the loco.  I guess I will have to use the reset procedure on all of the loaded loco I.D.s.

I checked the voltage at the 5V-common and it read 4.97 on my meter.  Seems close enough.  I also changed power supplies with still no recognition. 

My mistake of course was to not remove product when I pulled the receiver.  But it seems like there must be a way to recover from that error. 

I will certainly post a solution if I come across one
Thanx all for the help
Ron

KPack:
Ron - you don't need to remove the product when you pull a receiver or module.  It doesn't matter what locomotive the module is installed into.  The information regarding the module is stored in the memory of the controller, as well as the module, so if you move it from one locomotive to another (or just plug it into power) the module will remain as the same name it had previously.  The name you assigned to the module (or number) will only change if you change it. 

I've bounced modules between locomotives many times for testing purposes.  I never "remove product" for that.  I just rename the module when it's installed in the new locomotive.

Also, there should be no reason to do the password reset procedure on all the locomotives.  Just do it on the one module that is not getting recognized.

-Kevin

ronp:
Okay, thank you for that

I guess I expected the ID to come up on the controller when I installed the new module.  That didn't happen.  So I started searching the existing IDs thinking maybe something had been double named.  This module has a sound file on it that wasn't my favorite so it was relegated as a spare.   When previously installed it operated as advertised.  The wiring is disconnected except for the TRK connections.  It simply isn't showing on the controller.  I running out of tests.

Ron

KPack:
The controller shouldn't have lost the module ID or name, unless you removed the product.  Otherwise it would stay on the controller as a saved entity. 

If the product has been removed from the controller memory there are three possibilities for your not seeing the module now:

1.) Password problem.  Solve with password reset
2.) "Ghost" module problem.  I haven't seen this in a long time, but it's happened before.  A module gets somehow partially deleted....the space on the controller screen is still present for that locomotive, but there is no picture and no name, and it is unable to be selected.  It's there but it's not....therefore a ghost.  Solve by contacting Ring Engineering.
3.) Module failure.  Very rare, but it can happen.  There have been extremely few failures or shorts of modules in the years that Ring has been producing Railpro.  Solved by sending the module to Ring Engineering and they will repair/replace as necessary.

As a side note, why did you remove the module with the offending sound file, when you could have just installed a different sound file?  Don't forget that Railpro modules are completely update-able.  You can load any sound onto any module.  So if you don't like something, just delete that file and load the one you want.  If you're unsure of how to do that, let us know.  We can walk you through everything.

-Kevin

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