RailPro > RailPro Specific Help & Discussion
HC screen display
Boomer68:
My HC worked great today on the club layout. I left there and picked up something in my SUV. The HC was between the rear seat and the folded down seat back and was turned off. When I took it out (pretty cold) the display was mostly a white screen with some squiggles off black. I tried to charge it thinking this was the problem and I don’t think it was charging. I tried to reset it and no change. Any ideas?
G8B4Life:
How cold is cold? Like left it in the snow cold? Also, when you took it out of the vehicle was the screen already on or did you turn it on to notice the display was funny?
Firstly I'd let it warm to room temperature. If it was too cold I guess a connector inside may not have been making good contact. Wild guess that one though.
I thought we had a thread here on that problem before but the only one I can find is not quite the same but very similar. https://rpug.pdc.ca/index.php/topic,1071.msg8256.html. Once the HC is warmed up if it's still got a funny screen you could try the fix in that thread. It might work. If it's suffered a knock while you were driving it may need to go back to RE for repairs.
- Tim
Boomer68:
And you. I will refer to that post and try it and let you know. No snow, about 40 to 45 degrees for about two and a half hours. The HC was off when I left it and it was on with the screwy screen when I retrieved it from the car.
Boomer68:
I tried the suggestion in the post referred to and it did not work. I guess I’ll have to contact Ring Monday morning. I need it at 1:00 PM Monday to run on the club module layout (which is DCC) at a local shopping mall for Christmas event.
nodcc4me:
If you haven't already contacted Ring, turn it on and let the battery die. Then charge it up and try it again. No guarantees, but worth a shot.
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