RailPro > RailPro Specific Help & Discussion

Can't connect to the server

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faithie999:
I haven't used RailPro Assistant in the better part of a year, and the last time I did, I had no problem connecting to Ring's server.  however, today, I get the dreaded "Can't connect to Ring's server" message.  has something changed?  I am using the same laptop that I used successfully months ago, and I do have internet connectivity.

I am able to connect by using my iPhone as a hotspot, so that is an acceptable workaround for now.

thanks

Ken

nodcc4me:
I was able to connect just now, so it's not a server problem. Did you get any MS updates recently? They can sometimes create havoc on a pc.

faithie999:
yes, I'm sure I have updated windows 10 on my laptop since the last time I connected to Ring.

nodcc4me:
Somewhere on here there is a thread that deals with settings that could cause that error message. If one of those got changed that could be the problem. I don’t know enough about them to be of more help, but if our resident computer guru, Tim, sees this maybe he will chime in.

faithie999:
thanks.  since I can connect using my iPhone as a hotspot, it's not a critical issue but would be satisfying to determine what has changed in my windows configuration.

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