RailPro > RailPro Specific Help & Discussion
Sound file transfer issue
G8B4Life:
--- Quote from: Josephbw on April 17, 2021, 12:42:54 PM ---I am on the verge of going to DCC. RP is driving me nuts.
--- End quote ---
If RP drives you nuts I don't think DCC will be for you!
--- Quote ---2 days ago I sent Ring an email about some other issues and I still haven't heard back from him.
--- End quote ---
2 days is that all? Not trying to play it down but I'm still waiting on responses from a couple of years ago. In all seriousness 2 days isn't unusual. I sent in a bug report the other week, took 2 days to get an initial reply and then nothing further after providing further information.
--- Quote ---Then I got a "could not verify" message.
--- End quote ---
Can you remember exactly what it said? there are two verify error messages in the HC software and they likely relate to different things.
- Tim
William Brillinger:
--- Quote ---2 days ago I sent Ring an email about some other issues and I still haven't heard back from him.
--- End quote ---
I keep telling people, if you need something from Ring, pick up the phone. You'll have immediate help.
Email from Ring is always the slow road.
Josephbw:
Once again I apologize for not advising all of you what went on. I got to the point that my health was at risk from the anger that ensued from the lack of progress on a supposedly simple upgrade to the decoders. So I just walked away from it and basically resigned myself to all my engines sounding the same.
Yesterday I decided to try one last time. After going through the same procedure as before I finally got my GP-30 loaded with the 567ULT file and it actually sounds great. So then pushing my luck I tried to load the same program in my SW800. That got me right back where I was with the GP30, ie nowhere.
I think the biggest problem with all of Rings programs is that none of it is intuitive. If things followed a logical progression with instructions on one page that you could check off as you did each step, it would really simplify the upgrade process. I'm 72 and my memory and cognitive functions are diminished from a few years ago, which doesn't help matters.
And to answer Bill, the reason I send Tim an email is because that's how I used to communicate with him and always got an answer the same day. That obviously is not the current best procedure.
Joe
PS, I have over 35 years experience with DCC at our club.
nodcc4me:
Joe, on the HC, touch Delete, and go to the SW800. Touch Sound, and see if the 567ULT is listed. If it is, touch Cancel. The problem is then in the HC settings for that engine. If it is not listed you have to copy it again from the HC.
Assuming the file is there, go to the button settings page on the HC and take another look at the prime mover button settings, making sure they are the same as the ones for the GP30. I’m sure you’ll find the problem.
Josephbw:
I've managed to come up with a whole new problem now. I've been loading the 2.09 version program update to my LM2S modules. 3 of them worked fine, 3 of them got the "Verify Failed" error message and 1 got the "No Product Found message". On the last failure, I need to open up the engine and check connections.
I can't find anything related to Verification, any ideas?
Joe
I just fired up an HC and I didn't have any trouble with sounds or lights, so I don't think there is an issue with the engine.
I tried downloading the LM update again from Ring and got the same failure again.
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