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Sound file transfer issue

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Josephbw:

--- Quote from: William Brillinger on April 28, 2021, 04:40:20 PM ---Are you running the latest version of the HC Sim software?

--- End quote ---

Yes I downloaded a new one tonight, but it didn't help any.

Josephbw:

--- Quote from: William Brillinger on April 28, 2021, 04:41:31 PM ---what steps are you taking to send the file to the LM?
I suggest removing any existing prime mover files from the LM before trying to copy a new one to it.

--- End quote ---

I'm upstairs at another computer now, but coming from my fragile memory, it's tools, software update, update program, save program, change button for engine, save. I've tried deleting the diesel engine before I downloaded the 567ULT, and also just tried to overwrite it, neither works.

Josephbw:

--- Quote from: nodcc4me on April 28, 2021, 04:45:48 PM ---Joe, if you were able to load the 567ULT into the GP30 then it has to be on the HC unless you deleted it.

--- End quote ---

I haven't deleted the 567 file, but it seems to either never actually get downloaded, or it just disappears.

Josephbw:

--- Quote from: MtRR75 on April 28, 2021, 09:03:45 PM ---
--- Quote from: Josephbw on April 27, 2021, 02:09:22 PM ---I've managed to come up with a whole new problem now. I've been loading the 2.09 version program update to my LM2S modules. 3 of them worked fine, 3 of them got the "Verify Failed" error message and 1 got the "No Product Found message". On the last failure, I need to open up the engine and check connections.

I can't find anything related to Verification, any ideas?

Joe

I just fired up an HC and I didn't have any trouble with sounds or lights, so I don't think there is an issue with the engine.

I tried downloading the LM update again from Ring and got the same failure again.

--- End quote ---

I have run into some of the same problems that you are having.  But first, know that I have only steam locos, and my problems related to trying to install the new ULT Heavy steam file.

I found that, once a loco had one of the messages that you got, the only thing that worked was to delete some of the files that were already on the LM.  In my case, I had several whistles and bells on some of the locos -- trying them out until I decided which to keep.  Removing these extra files fixed the problem.

Also, make sure that you have the LM the required distance from the HC-2 hand-held or the CI flash drive.

The only files that were on any of my LM's were the ones that came with the modules. I have my computer on a desk with my CI-1 sticking out of the front of the case with my track and the engines sitting directly under the CI-1 9 1/2" apart.

The power supply that I am using puts out 11.6V, which was plenty to update the LM's

--- End quote ---

Josephbw:
I want to thank you all for your help. I keep getting the feeling that my HC Sim is defective. Maybe I'll try downloading another one tomorrow.

Thanks again,
Joe

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