RailPro > RailPro Specific Help & Discussion

Sound file transfer issue

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nodcc4me:
No file should delete itself from the HC. Perhaps it is just not showing up when you try to copy it to an LM. That  happened to me once but not since. Try to find the file by going to the Delete File area and see if it shows up there. If it does, then there is a different problem within the HC. Also, see if that happens on both the HC2 and the HC Sim. If it happens on the HC2 you should call Ring. I'm sure he will ask you to send it in, as that is not normal. If it happens only on the Sim, delete the Sim, reboot and download it again.


Edit: Looks like Kevin and I are on the same page here and typing at the same time.  :D

G8B4Life:
What you are describing is a symptom of HC Sim not having the correct permissions to write it's storage file back to disk when you close HC Sim. This should not be occurring unless your running an older version of HC Sim but we should be easily able to find out.

Are you using the latest version of HC Sim (2.10) ?

When you say you can use the downloaded file all day, do you close the HC Sim program in between work sessions or do you leave it running all day and then close the program at night when you finish up?

Here is a test for you to try.

- Start HC Sim like you normally would.
- Download a picture from Ring to HC Sim (pictures are small and don't take long).
- Confirm the picture is stored in HC Sim (by seeing if it shows up in delete files from HC Sim).
- Close HC Sim.
- Start HC Sim normally again and see if the picture still exists in HC Sim.

If the picture is NOT still in HC Sim after closing and starting it again then do all of the above again but run HC Sim as an administrator. Do this by right-clicking on HC Sim and selecting "Run as Administrator".

Let us know the outcome of the test when you run HC Sim as you normally do and if you had to run HC Sim as administrator.

PS, you do know that files you download from Ring are stored in HC Sim and RPA? As you've downloaded the 567 Ult sound file previously it should** be stored in RPA so you won't have to download it from Ring again but you can load it to HC Sim from the copy stored in RPA.

** RPA works the same way as HC Sim so it's possible that downloaded files are not being stored in RPA either if it's a permissions issue.

- Tim

Josephbw:
When I get back from the Doctor this afternoon, I'll give you an update.

Thanks Joe

Josephbw:
Better late than never.  :) Yesterday was a mixed bag of successes. 3 more engines have new sound, but one was a fail. I installed the 645UTL in one engine and it started up fine, then the RPM's went wonky. It would rev up, then slow down, then repeat, then make weird noises, then go crazy with the RPM's again. This all happened without any input from me. It was late last night, so I didn't fool with it anymore. This afternoon I'm going to delete the UTL file and copy it again and see if it is better.

It seems like there are more hurdles to jump every day.

In over 35 years of programming with DCC (which could be a real pain in the tookus at times), I can't remember having this many different issues accomplishing the task.

Joe

Josephbw:

--- Quote from: KPack on May 04, 2021, 09:57:28 AM ---There is no "saving" files that get downloaded to the HC....they are just there.  There is no user input to save them.  So I'm not sure what exactly you're saying there.

When a file gets transferred (downloaded) from the RPA to the HC Sim, it saves in the HC Sim automatically by virtue of the file being transferred.  As far as I know there is no possible way that the file will be deleted from the HC Sim unless the user goes through the normal steps of deleting a file from the HC.

To check and see what files are actually on the HC Sim, go to the same page where you transfer files from, tap on "Delete Files", tap on the HC Sim, then scroll through the pages to see what files are actually there.  Also look at the "% Free Storage" to make sure your aren't almost maxed out. 

-Kevin

Kevin, what I was referring to is that after almost every step I have to go to a "save" page and click on the link.
Joe
--- End quote ---

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