RailPro > RailPro Specific Help & Discussion

HC screen issue

<< < (2/2)

ON28:
This was the answer I promptly received from Support. Note: My HC is no longer under warranty.

"Sorry that you had a problem. All of our products that are over $40 are reparable.

How long ago was the HC purchased?  If it is less than a year old this will likely be covered under our warranty.  We would need to have it here for us to inspect to be sure it is covered under our warranty.  If it is only a couple years old, we may choose to offer a discounted repair because we expect all of our products to last for many years without problems.  In the event that our warranty does not apply to this case, the likely worst case repair fee would be $60 plus return shipping if your HC is a model HC-2b."

Navigation

[0] Message Index

[*] Previous page