RailPro > RailPro Specific Help & Discussion

Mac/Parallels help

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mickey:
I’m having an issue with RailPro on my Mac running Parallels. First, the whole machine has been tested and I know it works.  Specifically what is going on is it cannot connect with the ring server.  The icon at the top says Internet not connected, most of the time.  Yet I can use any other Internet program. I can browse with several browsers, I can send and receive email via Outlook, I can get stock quotes, weather, control/view home cameras and thermostats at home and away, other programs can do their Internet things like check for updates, execute POST commands and other php (or whatever that stuff is) things.  I’ve talked to Tim and he has no ideas. I travel between our home and our mountain cabin.  Right now I’m at the cabin trying to get several of these installed and setup.  At home at one point it was asking me to allow some exception, but still would not work with consistency.  I have made sure there are no antivirus programs running and see no firewall blocks.  I even run it as Admin.  Even tried as Windows 7 compatibility.  At one point I stumbled into rebooting the whole machine and restarting Parallels and it worked for a short time then stopped.  Another reboot and it worked again, for awhile because I played with downloading a few of the pictures from the Ring server.  But now at the cabin and nothing seems to work.  As a programmer myself, I asked Tim if he was using some special port or something and he said not that he knows of.  But since it "has" worked at one point it has to be some sort of simple setting somewhere.  Any ideas?  And no I don’t have a windows only machine.

William Brillinger:
Searching the forum for the word "Parallels" will yield a number of results that may be helpful.

mickey:
I did try that and none were helpful. That was my first approach. BUT, I did try something new and it’s working, at least for now.  So I’ll cover it here in case others search for it.  There is a Reinstall Parallel Tools function.  I remember long ago I was having some strange issue with Parallels and all their tech did was do that and restart Windows. I tried that and now it’s working. Who knows.

William Brillinger:
Sounds like progress!

As an aside, windows is happiest if it is rebooted fully every few days. I would suggest properly shutting windows down at the end of a session instead of putting it to sleep or saving its state.

mickey:
That’s why I’m afraid of getting one of these new electric cars. Can you imagine have to reboot in the middle of downtown traffic during 5 o’clock rush hour. 

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