RailPro > RailPro Specific Help & Discussion

Mac/Parallels help

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William Brillinger:

--- Quote from: mickey on July 15, 2022, 09:50:28 PM ---That’s why I’m afraid of getting one of these new electric cars. Can you imagine have to reboot in the middle of downtown traffic during 5 o’clock rush hour.

--- End quote ---

That why they don't run on windows ;)

mickey:
And it stopped working, even after going thru the steps.

faithie999:
this isn't the answer you're looking for, but...

I'm a diehard Apple fanboy and have been for decades.  but, for cases like using railpro, I keep an old windows laptop around.  unlike old apple computers, an old laptop (even 15 yrs old) will run windows 7, and probably windows 10, well enough to use with railpro.

Ken

G8B4Life:

--- Quote from: mickey on July 15, 2022, 06:52:24 PM ---... As a programmer myself, I asked Tim if he was using some special port or something and he said not that he knows of.

--- End quote ---

As a programmer yourself, you'd probably shake your head at how the networking was written. While using a port registered as used by something else it is not as far as I know (it used to be), there are still other issues that can cause problems.

There's a few things that can be tried, and as a programmer yourself I'm going to assume (dangerous I know) that you'll be able to interpret the results of any tests you make.

Firstly, if your using wireless try using a wired connection. There has been an issue that I couldn't solve at the time where on wireless the destination IP address for RPA ended up being the same as the source IP address, which of course resulted in the router simply sending RPA's outgoing packets back to itself!

Secondly, if it isn't already, make sure the network adapter for Parallels is in bridged mode; RPA doesn't particularly like PAT (Port Address Translation) so this usually does this trick.

If that doesn't work then you'll probably have to run some other tests. A couple of good, free, don't need to install programs for testing on the Windows side are:

Current Ports: https://www.nirsoft.net/utils/cports.html
LiveTcpUdpWatch: https://www.nirsoft.net/utils/live_tcp_udp_watch.html

With those what you are looking for is if RPA has the local port of 4608. The destination port is also 4608 (shaking your head now?) and the destination IP is 99.110.149.169 . LiveTcpUdpWatch is probably the better one, start it and then start RPA.

If you don't get anything useful out of that then you'll need to go down a harder road and watch what's going through the network adapters themselves with something like WireShark. I don't know if they have anything like that for Mac though.

- Tim (no, not that Tim)

mickey:
I’m pretty sure it has something to do with how Parallels handles things.  But like most tech support lines, they are pretty useless and very difficult to understand their non American accents.  I just wish American companies would hire American support people.

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