RailPro > RailPro Specific Help & Discussion

Charging HC2 battery question

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snowdog:

--- Quote from: trainman605 on May 16, 2024, 06:57:17 AM ---After not using my HC-2 for 10-12 months I found my unit would not charge. I tried all the ways that Rail Pro said to do it, but no luck. Ater talking to Rail Pro I just mailed it to them for a battery replacement and checkout the unit, it just made sense and the cost is not that much for them to do the work. Thanks Rail Pro.

--- End quote ---

How much $$ did they quote for the service?

trainman605:
I talked with Ring and they sent me a return number, I sent the unit to them and they replaced the batteries. The charge was less than $50, $15 dollars of it was for postage. They also checked my HC-2 for any updates that were needed, got it back and all works as it should, thanks Ring for you fast service.

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