RailPro > RailPro Specific Help & Discussion

HC-3 froze up while using

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WyldBill:
Hi all,
Has anyone had an instance where their HC freezes up while running a loco? I just had that happen to me on my HC-3 and I can't change screens or even turn it off.
I have already sent an email to Ring. I suppose I'll have to wait until next week for a response.
Anybody have this happen to them? Any suggestions?

Thanks,
WyldBill

William Brillinger:
you'll get a faster response by phone with Ring.

Also According to Ring, there is an urgent update, they say: Please update the program on HC-3's as soon as possible.  Rev 1.06 or newer is an important update.

WyldBill:
Hi Bill,
Ok, I will give them a call. Per your email earlier this week I updated the program to rev 1.06.
As of this morning there has been no change to the HC. I'm assuming the battery will die soon, and maybe that will do something.
Thanks,
Bill

William Brillinger:
Let us know what you find out!

WyldBill:
Latest update....
The battery in the HC-3 finally gave out this afternoon. I was able to charge it back up to 100%, and was able to run a train.
I will still contact Ring to see if there has been a history of this happening or if this is a one off. Hopefully it was just a one time glitch....

Bill

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