RailPro > RailPro Specific Help & Discussion

Handheld HC-2 Not Charging

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rsmproductions:
I've discovered that my HC-2 is not charging.  Thankfully I still have a club members unit and charging cable so I could determine that it was the USB cable or plug.  It's actually the handheld unit itself.  Does anyone know where I can get it fixed?  I can't seem to figure out how to post the picture, so have added it as an attachment

Thank you,
Richard

William Brillinger:
Are you getting an error or no message at all?

If it's an error, you probably need new batteries.
If there is no message at all, the plug may be damaged.

Either way, I suggest you contact Ring Engineering directly.

- Bill

rsmproductions:
There is no error message at all.  I'll contact Ring and see what they say.

Richard

rsmproductions:
Did the toothpick for an hour suggestion but still no luck getting the unit charged.  I've opened up the back and noticed 3 rechargeable 2400 Mah batteries. Tested each one and all were dead.  I've ordered some Tenergy 2500 Mah on Amazon that arrives tomorrow and hopefully that will solve the problem.  I have 4 steam engines 2 of which I'm changing out RCS America stuff and two first time installs.

Richard

rsmproductions:
I ordered Tenergy replacement batteries and actually installed them prior to getting a warning email from Ring Engineering warning that user repair is not recommended due the delicate insides...Oooops!!  The unit fired up just fine but the new batteries still would not charge when plugged in.  So my assumption is that it's the charge jack on the unit itself.  So, I've reinstalled the original batteries and put everything back together so I can send it off for repair. Oy...I'm just ready to get my four steam engines converted.

Richard

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