HC Simulator and Windows 11

[Espeelark]

Does anyone know if there is a compatibility issue with Windows 11 and HC Simulator?
I've got a new Desktop PC that is windows 11 compliant. I installed both HC Simulator and RailPro Assistant. RailPro Assistant appears to be fine.
When I started up HC Simulator however, it started as usual, but then when I tried to download some files from the Ring Engineering website and it "glitched". This is what I get now when I start it up:


I "uninstalled" it, down-loaded it again, and i still get the same thing.
Thoughts?

[mickey]

I found times that sometimes would connect and other not. I just kept trying. But my issues may very well be I am using windows 11 via Parallels on a Mac. My prior Mac with windows 7 had no issues.

[G8B4Life]

HC Simulator should be compatible with Win11.

You most likely have a corrupted file. Try this. Open up Explorer and go to C:\ProgramData\Ring Engineering\RailPro HC Simulator and look for a file named RscLoaded (it has no file extension) and delete it. It will be recreated when you next start HC Simulator.

If you not comfortable doing that then let us know and we'll work out a script or something for you to run instead.

- Tim

[Espeelark]

Thanks Tim.
I don't see that file. Here's what that folder shows:

any other ideas?
Regards,
Paul

[gregeusa]

perhaps you are not set to VIEW the file details..

In the explorer window, at the top menu, there is a "VIEW" dropdown.

set to DETAILS first, then

you want to show hidden files, and file extensions... at least...

Hit VIEW, then at the bottom of the menu, there is SHOW, slide to the right and you will see the options.

[Espeelark]

Thanks gregusa.
I did that - turned on both file extensions and hidden files. No change. Same result.....

[gregeusa]

just for grins, turn on system files too... it's not likely to be the issue, but trying to cover all bases

[Espeelark]

Doesn't show me an option to turn on "system files".

[gregeusa]

sorry, in 11 they took it out of the easy place.

Control Panel >>> File Explorer Options
that will bring up a small window with 3 tabs
the middle tab will say VIEW
in there you will see all the options you used to be able to get to easily...

Greg

[G8B4Life]

Thanks Tim.
I don't see that file. Here's what that folder shows:
any other ideas?

Yes I do have an idea, your in the wrong HC Simulator directory .  c:\ProgramData, not c:\Program Files is the directory you needed to start in so go to C:\ProgramData\Ring Engineering\RailPro HC Simulator and you should find what we're looking for.

- Tim

[G8B4Life]

Edit,Ok,  so for some reason Espeelark went and deleted his post that I was replying to (I wonder if that feature might need to be turned off ). I'll leave my post for the time being for posterity.

Tim,
I don't have a C:\Program Data option. See below.

Yes you do, I can see it right there in your screen shot, right under Program Files (x86).  There is no space in ProgramData.

Ok, backing up a step, perhaps your not familiar with this and I'm confusing you. Windows gives storage devices a letter for easy use, with C being the nearly always the first boot/system device. On a storage device you know you have directories/folders as you can see on your screenshot. The path to the ProgramData directory is then C:\ProgramData. This is what you would see in a terminal / command prompt. With Explorer that path is shown in two pieces, the device (C:) and the current directory / folder you are in at the top and all the files and folders in the directory underneath.

So, the C;\ part is not shown in the bottom part of the explorer screen, so you are not looking for c:\ProgramData in the bottom part but just ProgramData. I hope I haven't made you more confused.

- Tim

[gregeusa]

Great job in catching that Tim!

Greg

[Espeelark]

Yeah - sorry about that guys!
I had typed up a response (saying I didn't have a C:\ProgramData option) and posted it, to only then see that I did indeed have that C:\ProgramData option - DUH! 
It was late, I deleted that post (almost instantly) since it was false. Didn't think it would help the historical record to have incorrect information posted. I'm amazed that Tim saw it before I deleted it!
Being as late as it was, I told myself I'd deal with it tomorrow (today).
So, suffice it to say, I did find that "RscLoaded" file just as Tim suggested, deleted it, and HC Simulator now appears to start up and run fine. I have not fully put it through its paces yet, but, I'm optimistic! If anything changes, I'll report back.
Paul