RailPro > RailPro Specific Help & Discussion
Railpro Assistant V 2.0
hirailer:
I have to sign in each time also.
Mel
G8B4Life:
Kevin & Mel,
This is related to the "crash on exit" (or more correctly the "administrator") bug. Simply put RailPro Assistant 2 needs to be run under administrator privileges to function correctly. It cannot write to the personal storage file to store your login info, downloaded files, personally created files and other program settings without those privileges.
I imagine if you look at the folder listing for your install it will look like this (don't worry about the folder name rpa5, that's not the folder where yours will be installed to. Yours will be installed to the folder location shown in the second image). This shows that the program is not running correctly; all those .rsc files should not be there as they get put into the storage file on the first run of the program and then get deleted.
This is pretty much what the folder listing should look like.
There might be a couple extra files in that shot from my testing that you won't have.
Also in the pictures you will have seen the "RailPro Assistant Storage" file (highlighted in the first pic), this is the file that contains all your custom personally created stuff. You can copy it somewhere to back it up (I'd highly recommend doing that!).
Run RPA2 as administrator (every time) and you should be good to go.
- Tim
G8B4Life:
I should have pointed out that everyone running version 2 of RPA should check this out. It might save some questions later. Just because RPA runs and you haven't had to put your username and password back in doesn't mean the upgrade has completed correctly.
A simple test follows.
For those that haven't purchased Feature Enable, if you download something from RE's site (something new, not something that you downloaded previously) , close RPA and then run RPA again, and what you downloaded is showing in the "on this computer" section then RPA is able to save to the storage file. If it doesn't show up then you have to run as administrator to allow RPA to work correctly.
For those that have purchased Feature Enable, you can do the same test as those who haven't or you can create a new sound or accessory project which might be quicker. If it still shows the next time you run RPA then RPA is able to save your files, if not then you'll need to run as administrator.
There might be another way to make it all work without running as administrator by changing file permissions but for most running as administrator is going to be the easiest way.
- Tim
William Brillinger:
Indeed, Run as administrator fixes the Crash On Exit error and the Data Not Being Saved problem.
Here's how to set Run as Administrator permanently ...At least in Windows 7. Other windows version will be similar.
Right click on the program icon and choose Open File Location
Right click on the "RailProAssistant.exe" program and choose Properties
On the Compatibility Tab set "Run this program as an administrator" and click ok
Each time you run the Railpro Assistant you may get this UAC warning. Just click OK
CPRail:
Hey Group,
I successfully downloaded the upgrade to V 2.02 to play with my HC-2b, but when I run the .exe file, it chugs along and then says "Error - Could not copy files from Ring Engineering!"
Any thoughts? I'm running a Windows 10 machine.
Ian Lisakowski
The Great White North
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