New install issues

[Morebassman]

I Had my HC repaired and I had a eyebolt installed for a landyard since it was there.
 I can't remember exactly how long but I think it was closer to 3 weeks.
$25.00 for the eyebolt since the controller was open.... but $35.00 if you just send it in for the Eyebolt for the lanyard.
Kind of expensive either way but I read where Ring dosen't recommend taking apart the controller for callibration issues... But I remember a preivious post from Bill installing his own eyebolt without a problem.
I"m a little afraid of opening up a $250.00 plus controller with my lack of knowledge on this thing but hey... that's how you learn. Your call if you want to install an eyebolt for a landyard.
By the way... I had dropped my controller seveal times in my basement and that is why I had to send it in to be repaired. Haven't dropped it since the landyard.

[MustDecide]

What is the difference between the Blue Label and the Grey Label HC2? Is one newer?

[William Brillinger]

The Blue Label HC-2B is the current production version

It has has more memory than the Grey Label HC-2 along with a redesigned circuit board. the board was redesigned due to changes in availability of some components that were used in the original HC-2 along with some efficiency improvements and the addition of USB based charging. The original HC and HC-2 use a separate connector for charging.

[Blueleader]

Got an email from Ring and they repaired my HC saying only that it was a manufacturing defect. They offered me an LM3S for $50 as compensation for my troubles. Basically it covers my shipping cost and I now have a refurbed HC  

[KPack]

Take the LM-3S!  You can never have enough modules.

-Kevin

[Blueleader]

I got my HC-2 kit back and plugged it up to charge and it got very warm on the back, too warm for my comfort. Does anybody else's do this?

[KPack]

It'll heat up a good amount when you are charging it from a very low state.  I would not be concerned.  If I remember correctly the HC has built-in thermal overload protection....if it gets too hot it shuts down.

-Kevin

[Alan]

It'll heat up a good amount when you are charging it from a very low state.  I would not be concerned.  If I remember correctly the HC has built-in thermal overload protection....if it gets too hot it shuts down.

-Kevin

I think that applies only to the circuitry, not the batteries. There are no sensors I am aware of on the batteries in my HCs. I have charged them from a very low state several times. They do get warm but not hot by any means.

We have a cordless phone handset that the battery gets very hot if you run it way down and then put it on the cradle. So hot you would think it is going to melt the plastic phone. When that occurs I place it on the cradle for a while then let it cool down for some time before returning to the cradle. Batteries getting hot doesn't sit well with me.

I'd keep a watchful eye on your HC. Not leave it unguarded while charging just in case the factory sealed smoke wants out.

[William Brillinger]

Yes, They can get quite warm.
I've never seen my HC-2 get so warm that it was uncomfortable to hold though.

[Blueleader]

Thanks for the replies guys. I'll keep an eye on it while it charges especially from a low state. I'll borrow a thermal reader and next time it is very low on power i'll test it while charging and post here.

[William Brillinger]

I'm Charging an HC-2B right now that was all the way drained (no power on). It's at about 50% now and sitting at 84.2 deg F.