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Problem with RailPro Assistant Upgrade

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MtRR75:
Last week I got RailPro Assistant downloaded (for the first time) on a borrowed Windows machine (Our family only has Macs).  I successfully downloaded some files.  Today, when I saw that there were new steam sounds available, I booted RailPro Assistant.  It notified me that there was a new version, and recommended that I upgrade.  I pushed the upgrade button, and some time later got a message saying that the upgrade was successful.  But when I booted RailPro Assistant, I got the old version.  None of the new files were present.

I checked the modification date on the RailPro Assistant file -- it was last week.

I searched the directories and found a file called RailProAssistant Package.exe, which had a modification date of today.  I booted this file and was given the error message that this file "is not a valid win32 application".

What am i doing wrong?  Keep in mind that I am a Windows novice.

nodcc4me:
Are you trying to download it into Windows XP? It will no longer run on XP. If you are using a different version of Windows, try doing a full install instead of an update.

melarson:
I, too, am experiencing problems with the new Assistant.  I'm running Windows 7 64-bit and have had Assistant Rev 2.02 installed and running for many months.  When I run the RailPro Assistant Installer (Rev 2.00) and answer all the questions (accept license, update or reinstall all, select networks), it does nothing for perhaps 20 to 30 seconds, then throws an error stating "Could not copy files from Ring Engineering!"  When I click that away, the installer unloads.  I've checked the firewall and the program (railproassistantinstaller.exe) has permissions on both Home/Work (Private), and Public, networks.  I'm wondering if the Ring server is experiencing problems or if it is just my network.

I will be taking the laptop home tonight to see if I can get it to install there.

Michael

MtRR75:

--- Quote from: nodcc4me on February 07, 2017, 03:28:17 PM ---Are you trying to download it into Windows XP? It will no longer run on XP. If you are using a different version of Windows, try doing a full install instead of an update.

--- End quote ---
Since I am a Mac guy, I don't know much about Windows versions (or how to tell what I am running).  The guy who loaned me the laptop said: "It is running Windows 7..., but really it is Vista." ---- whatever that means.

nodcc4me:
If it is Win 7 or Vista, it should run. Try the full install option.

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