RailPro > RailPro Specific Help & Discussion

Problem with RailPro Assistant Upgrade

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G8B4Life:

--- Quote from: TwinStar on November 03, 2017, 10:27:38 PM ---...Don't waste anymore keyboard strokes.

--- End quote ---

Jacob,

That's your call but I'm completely happy to continue trying to help you with this (I really wish Jeff would pop in so he could give some insight, we got it all working on his Parallels).

If you do no longer wish to continue that's fine, I don't consider the time I've spent on it a waste but I will ask one more question and offer one more thing.

As you got RPA to download and install, can RPA itself see the internet?

As HC Simulator doesn't need to see the internet we can just install it manually without running the installer. It's very easy and quick. Interested?

- Tim

TwinStar:
Tim:

I have them both installed now. And you're probably going to kill me.

I generally model at home and then use my layovers in the hotel to hit the gym and catch up on emails, updates, work stuff, etc with the hotel internet. I've been trying to install RPA and the Sim over the different hotel internet connections for the last few months. I generally don't even think of RailPro while at home but a discussion about it reminded me and something clicked and I decided to try it at home. My success rate was 50% with my home Wi-Fi. After making the recommended changes to the bridge setting the RPA downloaded via my home WiFi. However, the Sim would not. So, I plugged my Mac into my cable modem and the Parallels would not recognize the connection. However, using my route with a cable between the modem and Mac did establish a connection and the Sim dowloaded.

What is left to be seen is whether the RPA will download files via WiFi or if I have to plug in again. I have to be frank and call bull!@#$ on a wireless train system that can't download it's own programs via wireless!

Anyways, thanks again. I'm going to play a bit and see if I can download files.

TwinStar:
Hope is a cruel thing. The RPA inside the virtual machine cannot see either of my USB ports and it is now showing that it is not connected to the HC-2.

Wait.....

It's working! My liver will be thankful.

G8B4Life:
Jacob,

I'm so glad that both are downloaded. I have to agree, issues with downloading with a wireless connection is just inexcusable. Note that I'm talking purely from a downloading standpoint once connected to a wireless network that isn't blocking RP software connections (see below). I must investigate and see if I can work out why wireless can cause issues.

Just a couple of things to note for you, and explains why you likely had so much trouble. Your Win7 would have most likely marked the hotel wireless connections as a public (insecure) network, which would have blocked the RPA and HC Sim installers from connecting. It does not matter at all that other things like web browsers and email clients could connect, firewalls have built in rules for these things but not for RPA and HC Sim. I think you will find that even if RPA downloads files at home it will not while using a hotel wireless connection. If it doesn't it should be easily fixed by adding an exemption for RPA in the firewall rules for public networks.

... Reply to second post ...

Do you have a HC-2 or HC-2b?  if you have a HC-2 (not the 2b) you will most likely need to install the drivers for it. They are no longer included in the RPA download (TR really needs to get his programming and downloading act together) You can fetch the HC-2 drivers here: http://ringengineering.com/Software/HC-1UsbDriverInstaller.EXE

They are not required for the HC-2b.

RPA should be able to download files when HC Simulator is running so you can test that way as well. The CI-1 does not need to be plugged in.

- Tim

TwinStar:
Tim:

And that's the weird thing. I tried in the hotel to change the hotel network to 'home', then I changed the rules allowing Ring programs, and then eventually just turned the firewall off and I still wasn't successful.

I have the HC-2. I download the driver and in the middle of updating the HC-2 it cancelled it and said it can no longer connect. I'm going to dig a bit.

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