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Software download

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Josephbw:
Hi Tim,
A few minutes ago I heard from the other Tim. I have been using a wireless connection for all three confusers, and Tim suggested that I make a direct wired connection to the router. It's a real PITA due to the location the Hughes guy chose to set up the router and all it's accoutrements. I don't know if it makes a difference, but I now have Hughesnet as my internet provider, using satellites to scramble my electrons rather than cables.

I'll try that this afternoon and see if that makes a difference.

BTW, I did download the newest installer, and everything went fine until it didn't.

Thanks for the offer Tim, I'll try the direct connection first and see if that works, if not I'll let you know.

And Thank you for being such a wealth of knowledge and possessing the desire to share it with us, I know I'm not the only one that really appreciates all you do for us and the hobby in general.  ;D

Josephbw:
UPDATE:

I went to the basement, got my notebook confuser, took it to the room with the interweb connections and hooked it up with a cat5 to my notebook.

1. Without my approval it downloaded the latest iteration of Firefox.

2. Without my approval my notebook decided to do a backup.

3. I finally get on the interweb, and I'm getting cold (it was 30 F last night) so I bring in my heater. It's              loading Rings website,  I get up and get my Ring binder to make sure I poke the right buttons.

4. I get back, everything is off, and I see that the GFCI has tripped. I reset it, start over and it trips again.

5. I unplug the heater, start over and it trips again.

6. I unplug the power supply for the notebook and start over again. It gets all the way to the progress bar and all progress stops and once again I am notified that it cannot download the file from Ring.

7. I start from scratch and this time I get a window that the file I'm trying to download doesn't have authentication and after clicking the appropriate boxes, I proceed to the same blue progress box, and that's all folks. The End!!

I can't remember ever having a smooth download of anything from Ring, but I can usually manage it through dogged determination, but not this time.  >:(

Joe

William Brillinger:
I was able to download the file without any issues also. (win7, current firefox)

It would be very helpful if you could tell us the exact wording of the error you are getting, and also what security software your PC is running.
Then maybe we can point you in the right direction.

Josephbw:
Hi Bill,

I'm using Norton Internet Security. I did have the firewall turned off yesterday, but I didn't think to do it on my notebook today. As far as the message wording, I was so PO'd at the time that I didn't think to do a screen shot of it. I don't know if I'm going to have time to try it again today, if I do, I'll be back.

Thanks,
Joe

nodcc4me:
Joe, many years ago I removed Norton from my computer and subsequently to all computers I've bought since then. It was a memory hog that slowed down the machine and it was very picky about what I could and could not view/download. I would suggest that you disable it and try RPA again.

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