RailPro > RailPro Specific Help & Discussion
New install issues
darryl.trains:
Anyone that decides to go back to DCC, heaven forbid, there is always a resale market for used or new RP products. Ask me how I know? The old fardt in Yuma
Blueleader:
Anyone that has had an HC repaired...How long did it take? They took delivery of my new HC Thursday and I haven't heard a word from them.
KPack:
Mine was a few days, but that was years ago before Ring had a much larger customer base. Keep in mind also that Tim is right at the tail end of a massive software update that has been consuming all of his time. Shoot him an email as a reminder and ask for a status update. He'll get back with you today I'm sure.
-Kevin
William Brillinger:
Usually it only takes a few days, but Ring is not the best about sending out followup emails. It could already be on it's way back to you.
You can call Tim Ring at (219) 322-0279 and find out right away.
PatP:
--- Quote from: Blueleader on September 20, 2017, 09:34:04 AM ---Anyone that has had an HC repaired...How long did it take? They took delivery of my new HC Thursday and I haven't heard a word from them.
--- End quote ---
Haven't had an HC repaired but, just got back an LM-3S that I shorted out. Took a couple of weeks. Got an email when they were shipping it back explaining what they found.
PatP
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