RailPro > RailPro Specific Help & Discussion
remove RPA on a Parallels equipped Mac
William Brillinger:
"Could not load files from Ring Engineering"
This error suggests a problem with accessing the internet from the Windows OS.
Are you able to browse the internet from windows?
WAIT - disregard this. I see you are accessing the internet to download the setup program already.
Let's see what our Tim has to say.
Last thought: Anti-virus may be getting in the way here.
TwinStar:
The Ring download page says Version 3.2 but my download box shows Version 3.0. Is that an issue?
TwinStar:
The sequence.
William Brillinger:
3.0 is correct for the downloader software. It's not actually the version of what you are downloading, it's the version of the tool you are using to download the software.
Is there any anti-virus software running on the Parallels Windows OS?
You may have to disable it.
G8B4Life:
Oh man, I was so busy making a nice little LM tester board (think decoder tester but done on stripboard) I missed all of these replies when they happened. I must have been soldering for longer than I thought!
Jacob, just a silly question, did RPA ever work and connect to Ring's server so you could download files to the HC etc? If it did previously then something has likely changed in Parallels.
If you have a firewall and/or antivirus in Win7, you can try disabling it and running the installer again but I think the next bit is actually the issue.
Check out replies 28 and 29 in this thread https://rpug.pdc.ca/index.php/topic,340.msg3044.html#msg3044 for some Parallels networking info. Changing the network adapter in Parallels may solve the connection issue.
We can always do a manual install as well, which will install RPA no problem but we need to work out the connection issue. A manual install of RPA can be done by following this post: https://rpug.pdc.ca/index.php/topic,265.msg3547.html#msg3547 .
- Tim
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