RailPro > RailPro Specific Help & Discussion
Any Suggestions
William Brillinger:
Carter,
Ping needs to be done from the command prompt in windows.
Google is not involved.
It looks like this:
Alan:
--- Quote from: Carter on December 20, 2017, 09:18:38 AM ---ping 99.110.149.169
I Also cannot download from Ring server, nor the PING above doe not work as Google says" did not match".
--- End quote ---
Your mention of Google leads me to believe you are attempting to use the ping command in a browser. The ping command is not run in a browser but rather from a command line on your computer. Here is how to access the command prompt on a Windows machine: https://www.lifewire.com/how-to-open-command-prompt-2618089
DaveB:
Download update. Went to a friends house that has cable, hooked my laptop to the router and downloaded with no problems. I guess that fly through the sky stuff just will not work. We are good to go now.
Dave
TwinStar:
Good news Dave!
G8B4Life:
That's good to hear Dave.
I've been doing some research into this and can confirm that satellite internet and UDP pretty much don't mix, it's not that they can't but more that satellite internet providers make it that way in their effort to try and make your internet faster. Bill was on the money with latency but it's for a different reason.
From the research I've done so far it seems that satellite internet providers use various methods of "acceleration" to combat latency. This is fine for protocols which make a connection like TCP but UDP (called connectionless) falls apart because UDP cannot be accelerated.
I'll keep researching possible solutions but your best bet might be to get onto your internets tech support, ask for a senior technician and explain you have a program that communicates over the internet using UDP so what can they do to help you.
- Tim
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