RailPro > RailPro Specific Help & Discussion

HC-2b charging problem

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carrson:
your not alone...my unit does the same...I get a good but not full charge before the fault message appears ...I have read on this forum that others have the same issue... I emailed Ring Engineering and the response was that he was aware some units are doing this and that in the future it would be addressed in a software update...so far it has not affected the way I run my trains but it is frustrating..one thing I haven't done yet is let the unit's charge indicator run into the red zone...there is no fix at this time that I'm aware of so I just live with it until there is... I do have the latest software update on my controller and it still happens...

Larry

William Brillinger:
Al, that is not the charger for the HC-2B. The HC-2B uses a USB cable instead of the barrel connector.

To anyone having this problem, please contact Ring Engineering.

nodcc4me:
My mistake. Bill is correct. The link I posted is for the HC2, not the HC2b. Sorry for the confusion.

William Brillinger:
I just got off the phone with Tim Ring.

He says that if you are having a charger under current warning and you are running the CURRENT SOFTWARE (V2.03) for the HC-2B then it is likely that you are not using the USB cable that came with the HC-2B, or the cable is damaged.

The Cable that Ring supplies has larger size conductors than the average USB cable, and using a cable with undersized conductors can result in that warning.

Tim says the software side of this issue has been resolved.

carrson:
Hi Bill...
I'm going to update my software again and see what transpires...I have only used the cable and charger supplied for this product... I dont have any other cables to use... also I tried the cable that came with my second unit and the issued occurred with that cable...my second unit has no issues when charging with that cable...

Larry

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