RailPro > RailPro Specific Help & Discussion

CI-1 and HC-2b detection issue solved, possibly for everyone?

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G8B4Life:
Way back at the start of November last year a member here (Al) had a problem, HC Simulator wasn't seeing his CI-1 (https://rpug.pdc.ca/index.php/topic,499.0.html). We had a short go at diagnosing the problem but then the work busy season intervened and I had to let it go for awhile; there's just not enough hours in the day during busy season. A few days ago I picked it up again and I believe I have identified the problem with almost 100% certainty (anything is possible in Windows, hence the almost) for every user that has the same issue.

There is there is a bug in HC Simulator and RailPro Assistant that can prevent them from seeing the CI-1 and the handheld (HC-2b) respectively under a certain set of circumstances. I was able to patch the bug in HC Simulator and now HC Simulator sees the CI-1 on Al's computer 100% of the time. I've not been able to test the RailPro Assistant patch as Al doesn't have a HC-2b. I've notified RE of the bug and they are looking into it.

I'd like a bigger dataset for the patch. If anyone has this issue, that HC Simulator can't detect the CI-1 or RailPro Assistant can't see the handheld (HC-2b) PM me for the patched file and instructions. Once I've got a bigger dataset of the patches success I'll post the patched file to the bug board unless RE comes out with fixed version beforehand.

- Tim

nodcc4me:
I would like to publicly thank Tim for all the time and effort he put into resolving this issue. One reason I recently bought this Dell laptop running Win10 was to be able to download, copy and delete files at my layout, without the fast rundown of the HC2 batteries. I would think there has to be other computers that may have the same problem.

roofintrash:
I just got a new desktop with Windows 10, and have no problem with HC sim and CI-1. Works perfectly. RPA and connecting to an HC-2 is another story. Computer recognizes the HC2 but RPA does not. PM sent

KPack:
Been trying to update HC Sim and strangely I'm unable to download from Ring through the installer.  Administrator rights, allowed through firewall, etc, nothing seems to work.  Worked fine in the past.  RPA connects to the Ring server fine.  I'll keep digging.

-Kevin

G8B4Life:
That is strange, I just updated HC Sim no problem. You not accidentally using an old copy of the installer (pre version 3.0)?

RE updated HC Sim today to v2.04 to address the bug so once you've been able to update HC Sim to 2.04 it should detect the CI-1.

- Tim

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