RailPro > RailPro Specific Help & Discussion

Unrequested reversing of locomotive

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nodcc4me:
IRW, sorry you are having update issues. Ring updates are designed to improve the system and add new features. Most of the time, they do just that. Occasionally, there may be a glitch, which Ring will usually resolve quickly. To the best of my knowledge of DCC, components must be returned to the manufacturers to be updated or repaired.


The RailPro system is overwhelmingly easier to use than DCC. I have no personal interest in RP, except as a satisfied customer, and I think you would be making a mistake by selling your RP products. As Bill stated, Ring will help you get the downloads and start enjoying the system.

KPack:
The issue that you are having is due to outdated software.  Like Bill said, there have a lot of very recent updates to software (one of which addresses the reversing issue you are describing), and more than likely the modules and/or the controller do not have the most up-to-date software.

Once you get the connection issue resolved with the Ring server (call Tim like has been suggested) you'll have smooth sailing.  You'll want to be sure you have the connection issue figured out because there will be more updates in the future that increase Railpro's capabilities further.  New sounds and functions are always being released.

-Kevin

IRW:
Issues resolved.  Tim Ring is superb at helping stupid old guys fix stuff.

Alan:
Dang, I was hoping to pick-up your system off eBay for a bargain.

KPack:
IRW - (name?) Glad you got that sorted out.  And now you've seen first-hand why we all keep saying that Ring Engineering's customer service is unparalleled. 

Now go enjoy running Railpro!

-Kevin

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