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Some Computer Interface Module CI-1 questions

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William Brillinger:
LeRoy,

The best thing you can do will be to call Tim at Ring Engineering and tell him you want to buy his product but you have discovered that you cannot even install the programs because of connection trouble.

He will do what he can to assist and hopefully he will find a solution to this problem.

Homeless by Choice:
I was looking forward to building a model train layout run by RailPro as I stated before.  I am not computer savvy. I expect any modern computer program operating on Win10 to load using Win10 Installation Wizard: Download the program, the Wizard opens, Ask permission to make changes to this computer, Accept the license, Installation begins, Click the Finish button, and everything works.  I just downloaded another program and that worked exactly as described.

I read other threads here where RPUG members were having software download issues so it is not just me.  I have read the “work arounds” developed by RPUG members to help the download process.  In my mind, that just emphasizes the point that RP software is not written using modern techniques and/or are not fully Windows compatible.

If Ring Engineering doesn’t want to support User Friendly interfaces, that is their choice.  It is also my and their lost.  I couldn’t sleep last night as I was fretting over this issue.  I completely give up -- surrender.  I don’t want to put up with the frustration and worry over what should be a pleasurable hobby.
 
I want to personally thank Bill, Darryl, and Tim for your support and suggestions.

Good Bye,
LeRoy

PS:  I will never bad mouth RP to anyone.  I still believe that it is a very good start for future train control.  It just hasn't matured yet.  You have my permission to use any of this information any way that you want.

Dean:
If you want to run your trains, the HC-2 and the LM-3s work fine out of the box. You don't need an internet connection to run your trains. You don't have to update the hardware the second you open the box.
You don't have to settle for second best...DCC

Alan:

--- Quote from: Homeless by Choice on March 13, 2018, 12:13:39 PM ---...  I am not computer savvy. I expect any modern computer program operating on Win10 to load using Win10 Installation Wizard: Download the program, the Wizard opens, Ask permission to make changes to this computer, Accept the license, Installation begins, Click the Finish button, and everything works.  I just downloaded another program and that worked exactly as described.

--- End quote ---

Sad to see you go LeRoy. I totally agree with your statement. Because RP is a consumer product that is exactly how it should work. If it were an enterprise product I would cut it some slack but it isn't. It is a consumer product so function like one. Are you listening Tim Ring?

roofintrash:
I too agree with LeRoys statement. You shouldn't have to jump thru hoops to get this stuff to work. In this day and age it should be simple. I recently got into 3D printing and downloaded a few different slicer programs and Fusion360 CAD design on a new computer bought just for that. I figured I'd load RPA and the CI-1 on it also, as it's in the same room. Everything loaded and worked perfectly,,,,,,,,other than the RP stuff. After some help on here, all is well and working. It just shouldn't be necessary to need help getting this stuff going.

  I also wonder how many potential users researching RP have been turned off from the product from reading about these issues.

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