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Can't Connect

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KPack:
Is there a blank space where the locomotive used to be?  Like an empty area on the locomotive selection screen?  This was a problem that rarely popped up before but should have been fixed in one of the recent updates. If it is still occurring then that is something that Tim needs to know so it can be addressed.

Regardless, a call to Tim might be a good idea at this point because he may have seen the same thing on someone else's controller. 

When you talk to him remind him to get us some new prime mover sounds 😁.

Kevin

William Brillinger:
If the LM can be reached on another controller, make sure it has the most recent software on it.
Also make sure the HC has the most recent software too.

gcarter1945:
Thanks for the feedback Bill.

Both HC-2b have SW1045, Rev 2.06;
the LM-3S has SW1041, Rev 2.07
The HC-2 Sim has SW1021, Rev 2.02

Latest editions of all software, and the problem persists.

Geoff
Too soon old, too late smart

gcarter1945:
Success at last.

After all of your valiant efforts that still left me without control of my one locomotive, I asked Tim Ring (as suggested) and finally got the answer to my problem.

It seems that somehow I had the unit in question entered on both fo my HC-2 under a different name and picture.  I had to go through my entire library of locomotives to find the offending culprit, but find it, I did.  Once I knew who was to blame, I deleted the offending miscreant and was able to find it under it's real name.

Problem solved and now I'm a happy camper once again.

Thanks again for all the help and suggestions you guys offered.  You're the greatest.

Geoff
Too soon old, too late smart

KPack:
Glad you got it figured out!  Turns out it was much simpler than we had expected.  But now you have a few more bits of troubleshooting knowledge under your belt in case you run across a similar problem in the future.

-Kevin

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