RailPro > RailPro Specific Help & Discussion
Beyond Frustrated with Railpro
Alan:
The loco is sitting on powered rails, right? Can't see track under it in your photo.
BTW Don't set a laptop on powered train track. The invisible-to-the-naked-eye coatings applied to laptop/tablet/phone cases are electrically conductive (in a high resistance way) to protect the sensitive electronic innards from static electricity discharge. The company I work for makes the coatings. Our customer list includes component suppliers to virtually every brand device you have ever heard of. Not that sitting a laptop on train track is going to unleash hell's fury, it's just not a good idea to do so.
KPack:
Agreed with what Alan said regarding laptops on track. I've done that and it fails every time. I typically will set it on a book on the track.
You absolutely need to send this to Tim Ring. He needs to see that screen and what is going on here. My guess is that a file somehow got corrupted and is wreaking havoc with your HC-Sim.
I had a HC-2 that had something similar go wrong (screens were going haywire), and it was because I had been beta testing and some of the old beta code corrupted and could not be fixed by updating with new code. I had to send the HC back for a complete wipe and factory reset. All is well now. In your situation you *should* be able to get a completely fresh install by fully deleting everything. Not sure why this is still showing up.
-Kevin
emd_16645:
So I did more testing tonight. I was able to successfully load the 645 ULT file using the same arraignment. That suggests a file issue with the 710 ULT. Either something compatibility wise or a corrupted file.
I’ll try to put together an email for Ring.
KPack:
--- Quote from: emd_16645 on October 11, 2018, 05:03:51 PM ---So I did more testing tonight. I was able to successfully load the 645 ULT file using the same arraignment. That suggests a file issue with the 710 ULT. Either something compatibility wise or a corrupted file.
I’ll try to put together an email for Ring.
--- End quote ---
That's progress. Interesting....I guess the 710 ULT may have gotten corrupted somehow during transfer? I've never had that happen but I suppose it's possible.
Give Tim as much information as possible, including all the pictures you took. He will likely ask for additional details to be sure he finds the source of the problem. It'll get fixed.
emd_16645:
So another discovery. I decided to try again (I’m bored tonight). As usual had to rediscover the LM3 and such. While waiting I fired up a DCC loco and started fiddling in the yard. Bonehead me picks a switch shorting out the system. What do I see on the computer, but the same error. The plot thickens...
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