RailPro > RailPro Specific Help & Discussion

HC-2 Issue

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Nick:
It's been a little while now since I have ran my layout, life gets busy I guess. I went today to run some trains and ran into an issue with the HC-2. When I go to the locomotive page and select one, the control locomotive opens but starts to fade out. The fade starts in the middle and goes until it reaches the bottom. I have to push the rest button on the back just to even get out of it. The video shows what I am talking about.

Please Help!
   -Nick

 

nortoneye:
I've never seen that before-noticed the battery is down-have you fully charged it and tried again?

nodcc4me:
Nick, make sure you are using software version 2.06. Other than that I would give Tim Ring a call or email him.

KPack:
I agree with the two above statements.  Be sure the battery is fully charged if it has been sitting a while.  Check the version of software that you are using on the HC by hitting the settings tab on the main screen.  An older version shouldn't cause what you are seeing there, but I wonder if updating to the most current version would overwrite any sort of glitch that appears to have occured?

Try those two things first, and if they do not solve the issue then report to Tim Ring with the video you provided to us.

-Kevin

BruceRogers:
I had this issue with some or one of my HC-2 units as well. It was a long time back and I can't remember if it was software related or not. Send the video to Tim. I know I had to get him involved.
I the meantime you could try making sure it has the latest updated software on it. if it will let you. I haven't seen it since the issue was resolved.

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