RailPro User Group
RailPro => RailPro Specific Help & Discussion => Topic started by: Mrpicks on March 09, 2026, 08:05:16 PM
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Has anyone had any trouble with a brand new module not being recognized? Had a problem today when a new out of the package LM-3S could not be recognized by the hand held unit. On a whim I switched the LM with another new one and it was recognized no problem and is working perfectly. Not sure what my options are as I purchased the LM's from several different suppliers.
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At about $100/ea, I would call Ring and see if they would consider looking at it and/or exchanging it ?
I'm sure they get some duds now and then ? I only installed 4 so far ....
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That was along the lines that I was thinking so I'll contact Ring and see what he says. Thanks LVRR for the response and I'll let you know what he says.
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Mr. Picks,
Just wondering what your solution was here. Did you get the module to work or did you send it back to Ring?
Rob S. "Sieggs"
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Sending it back to Ring.
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Mrpicks,
Very well. I sent them several LM-3S modules and an LM-3S-21 and they were able to diagnose and fix all of them.
You should be in good hands.
Rob S.