Post by: Espeelark on June 22, 2026, 05:06:09 PM
I've got a new Desktop PC that is windows 11 compliant. I installed both HC Simulator and RailPro Assistant. RailPro Assistant appears to be fine.
When I started up HC Simulator however, it started as usual, but then when I tried to download some files from the Ring Engineering website and it "glitched". This is what I get now when I start it up:
I "uninstalled" it, down-loaded it again, and i still get the same thing.
Thoughts?
Post by: mickey on June 22, 2026, 05:30:17 PM
Post by: G8B4Life on June 23, 2026, 02:46:11 AM
You most likely have a corrupted file. Try this. Open up Explorer and go to C:\ProgramData\Ring Engineering\RailPro HC Simulator and look for a file named RscLoaded (it has no file extension) and delete it. It will be recreated when you next start HC Simulator.
If you not comfortable doing that then let us know and we'll work out a script or something for you to run instead.
- Tim
Post by: Espeelark on June 23, 2026, 08:53:54 AM
I don't see that file. Here's what that folder shows:
any other ideas?
Regards,
Paul
Post by: gregeusa on June 23, 2026, 10:56:36 AM
In the explorer window, at the top menu, there is a "VIEW" dropdown.
set to DETAILS first, then
you want to show hidden files, and file extensions... at least...
Hit VIEW, then at the bottom of the menu, there is SHOW, slide to the right and you will see the options.
Post by: Espeelark on June 23, 2026, 03:00:56 PM
I did that - turned on both file extensions and hidden files. No change. Same result.....
Post by: gregeusa on June 23, 2026, 03:34:38 PM
Post by: Espeelark on June 23, 2026, 04:53:55 PM
Post by: gregeusa on June 23, 2026, 05:08:08 PM
Control Panel >>> File Explorer Options
that will bring up a small window with 3 tabs
the middle tab will say VIEW
in there you will see all the options you used to be able to get to easily...
Greg
Post by: G8B4Life on June 23, 2026, 08:17:25 PM
Thanks Tim.
I don't see that file. Here's what that folder shows:
any other ideas?
Yes I do have an idea, your in the wrong HC Simulator directory ;). c:\ProgramData, not c:\Program Files is the directory you needed to start in so go to C:\ProgramData\Ring Engineering\RailPro HC Simulator and you should find what we're looking for.
- Tim
Post by: G8B4Life on June 23, 2026, 09:24:59 PM
Tim,
I don't have a C:\Program Data option. See below.
Yes you do, I can see it right there in your screen shot, right under Program Files (x86). There is no space in ProgramData.
Ok, backing up a step, perhaps your not familiar with this and I'm confusing you. Windows gives storage devices a letter for easy use, with C being the nearly always the first boot/system device. On a storage device you know you have directories/folders as you can see on your screenshot. The path to the ProgramData directory is then C:\ProgramData. This is what you would see in a terminal / command prompt. With Explorer that path is shown in two pieces, the device (C:) and the current directory / folder you are in at the top and all the files and folders in the directory underneath.
So, the C;\ part is not shown in the bottom part of the explorer screen, so you are not looking for c:\ProgramData in the bottom part but just ProgramData. I hope I haven't made you more confused.
- Tim
Post by: gregeusa on June 24, 2026, 10:37:52 AM
Greg
Post by: Espeelark on June 24, 2026, 01:14:21 PM
I had typed up a response (saying I didn't have a C:\ProgramData option) and posted it, to only then see that I did indeed have that C:\ProgramData option - DUH! ::)
It was late, I deleted that post (almost instantly) since it was false. Didn't think it would help the historical record to have incorrect information posted. I'm amazed that Tim saw it before I deleted it!
Being as late as it was, I told myself I'd deal with it tomorrow (today).
So, suffice it to say, I did find that "RscLoaded" file just as Tim suggested, deleted it, and HC Simulator now appears to start up and run fine. I have not fully put it through its paces yet, but, I'm optimistic! If anything changes, I'll report back.
Paul