Post by: William Brillinger on October 04, 2016, 04:27:10 PM
http://ringengineering.com/WhatsNew.htm
http://ringengineering.com/RailProHcSimulatorSoftware.htm
Sadly, the CI-1's I've had on hand, ready to ship have been recalled.
New ones are going in the mail from Ring Engineering tomorrow, so I should be shipping CI-1's starting on Friday!
Post by: KPack on October 04, 2016, 04:50:08 PM
-Kevin
Post by: G8B4Life on October 05, 2016, 06:33:01 AM
CI-1 Software and Product are now announced as released on Rings Website:
Yay! ;D (Bill, we need more Smileys).
I have the HC Simulator software running successfully on Win XP for those looking for that ability, however I won't be uploading the patched file until I have the CI-1 itself and can test it properly; and it will take at least 2 weeks from when Bill gets the new batch of CI-1's and posts them
for me to get it.
- Tim
Post by: William Brillinger on October 05, 2016, 07:06:46 AM
The recall is related to the labels falling off.
I assume you've discussed the non-detection problem with Ring?
Have you tried the latest software version? There are lots of other fixes in it too.
Post by: KPack on October 05, 2016, 10:57:15 PM
-Kevin
Post by: G8B4Life on October 06, 2016, 12:02:06 AM
Without having the CI-1 yet this is all I can suggest.
Open up Device Manager. You might need to be in Administrator mode to do this:
1. Press Win+R (Windows key and R key) at the same time. A Run dialog will appear.
2. Type devmgmt.msc in the run box and click OK button.
Look for the CI-1 (it should be in the USB section). I don't know what it'll be called. If it has an exclamation symbol next to it then it is not installed properly; If it doesn't have an exclamation symbol then it is apparently installed properly. Either way there's two choices you can make in Device Manager which might get it working (Right click on the CI-1 in Device Manager):
1. Scan for Hardware changes, or,
2. Uninstall the device and let Windows find it again.
The only other thing I can think of is the USB port itself might be having an issue. This might need to be disabled and then re-enabled.
- Tim
Post by: Alan on October 06, 2016, 10:11:32 AM
Try plugging the CI-1 into a different USB port.
Post by: KPack on October 06, 2016, 05:06:43 PM
Alan, I've also tried all the USB ports (only three of them, all USB 3.0 which the CI-1 is compatible with). The USB ports all seem to be working properly, as I have used each of them with many different devices. All the drivers on the USB ports are fully updated as well.
My only other thought is a possible issue with the install of the HC Sim program, but I've deleted and reinstalled it several times. This includes deleting the hidden folder under ProgramData.
I really don't think this is a problem with the HC Sim software or CI-1. As I said earlier, I plugged the CI-1 into my desktop and loaded the HC Sim, and everything works flawlessly as expected. Just something with my laptop I guess.
-Kevin
Post by: G8B4Life on October 07, 2016, 09:45:10 AM
As the CI-1 works on your desktop are the USB ports on your desktop USB2 or 3? Just because RE says USB3 compatible doesn't make it magically so once it's plugged in; RE of course, cannot test every USB configuration out there.
Another thing that might be worth trying, if you have a powered USB hub you could try plugging it into that. It's a real long shot but everything is worth trying. Also it'd be advisable to make sure Win10 is up to date. I'm sure it would be but still good to check.
Quote
on Windows 10 you can go to Settings, then Connected Devices, and the CI-1 shows up under the connected USB devices as "CI-1". From there you can click on it to remove the device from Windows, which I've done. I plug it back in and it automatically re-installs the drivers will pop back up in the list as expected.
Did you reboot before before plugging it back in after uninstalling? Sometimes that can make the world of difference.
A list of things that you can try can be found here (http://forums.toshiba.com/t5/Computer-Troubleshooting/How-To-Fix-USB-Problems-in-Windows-10-Windows-8-Windows-7-and/ta-p/283727 (http://forums.toshiba.com/t5/Computer-Troubleshooting/How-To-Fix-USB-Problems-in-Windows-10-Windows-8-Windows-7-and/ta-p/283727)). It's actually a good list and saves me typing the same info out here. I know it's a Toshiba forum but the troubleshooting applies to any PC with Windows on it.
I'd follow them in the order given; Reinstall Driver, Power Management and USB Controller, Uninstall and Reinstall the USB Controller and lastly, Safe Mode / Clean Boot. If none of those reveal what the issue was then we'll have to start digging even deeper.
- Tim
Post by: Alan on October 07, 2016, 09:53:01 AM
Post by: nodcc4me on October 19, 2016, 02:07:25 PM
Post by: HOSCALE PHIL on December 07, 2016, 02:39:32 PM
I am only semi- computer literate so here goes.
I inquired, via email, to RE if they plan on making a CI-1 for Apple OS. They said most likely but it's on the back burner right now.
However, they said the current CI-1 should work as well. Does anybody have input on that? I know I can install windows on my MacBook or buy a cheap PC laptop but I am trying to avoid both options.
I am currently using NCE but I'm going to press the trigger on RP soon and I am looking for opinions on the pros of using a CI-1. I will start off with the RP starter kit so I will have a HC-2.
Thanks, Phil
Post by: darryl.trains on December 08, 2016, 07:52:01 PM
Phil
I too have sent Ring an email and most likely received the same answer. Too bad about not having the software to being able to utilize RP to the max. I also mentioned to him about others that are sitting on the fence waiting like one of my friends here locally that will not purchase anything until the software is usable. I know he has seen what RP can do but he says, no ! A lot of guys I know have an Apple computer. Wonder how many more sales could be gained if ?
Cheers, the old fardt in Oregon
Post by: Alan on December 09, 2016, 12:47:30 AM
Post by: glenng6 on December 09, 2016, 09:33:33 PM
Glenn
Post by: darryl.trains on December 10, 2016, 12:06:43 AM
So I chatted with a computer guy I know that used to work for Wells Fargo Bank about how much time and effort it would take to make a product Apple friendly. He said depending on what the program entails, might be fairly simple if there was not too much data. Since I can not access Ring's information, PC Windows, I could not get a better answer for him as to what is there on the website for downloads. He said if it was not too much effort, it just might be worth it in the long run.
Of course it is not my business but owned a couple of them and did really well for the most part. That's another story, some other time.
I can get by with what I have now and enjoy it just not able use it to the max.
Definitely not putting Windows 10 or any other versions on my computers. I also thought about Parallels but they seem to need upgrading every few years to work properly especially when Apple does a free upgrade of the Operating System.
Of course the choices are yours.
I suppose this is like whipping a dead horse so I'll go play with my railroad.
Take care folks, Darryl
Post by: Dean on December 10, 2016, 10:01:53 PM
VMWare has been around for a long time and is considered the defacto standard in virtualizing software. There is a free version for Macs. Give it a try. http://www.vmware.com/products/fusion.html