RailPro User Group

General => General Discussion => Topic started by: William Brillinger on March 02, 2018, 03:19:53 PM

Title: RailPro software removed from RPUG
Post by: William Brillinger on March 02, 2018, 03:19:53 PM
NOTICE:

I was asked today by Ring Engineering to remove the standalone copies of their software from the RPUG forum as it is a copyright infringement.

This software has been removed as requested.
Title: Re: RailPro software removed from RPUG
Post by: nodcc4me on March 02, 2018, 06:12:24 PM
I'm surprised it took this long. I don't think Tim spends any time on here, so someone probably mentioned it to him.
Title: Re: RailPro software removed from RPUG
Post by: G8B4Life on March 02, 2018, 08:19:11 PM
Sad, but not unexpected.

I'll seek permission for RPUG to host his software but I'm not expecting anything to come of it. Maybe people who utilised the offline installer to be able to download and install the software might like to mention to Tim Ring that they are grateful that we did host it as they simply could not download it from Ring due to his reliance on UDP.

Even though providing the offline installer to get around the UDP problem only solved 75% of the problem for RPA (you'd still need UDP after installing to download anything from Ring but you could at least create your own pictures) it solved 100% of the UDP problem for HC Simulator as once installed it's good to go, no more UDP to the internet is required.

- Tim
Title: Re: RailPro software removed from RPUG
Post by: emd_16645 on March 03, 2018, 04:25:29 AM
I emailed Ring two days ago regarding my issues getting RP to work.  I did make mention of the offline software here, so that might be why he made the request.  I am sorry to have said something, I didn't realize that Ring would take issue.  However, if his actions are in fact due to my email, the really sad part has to be I've gotten zero response to the issues I'm having and my equipment is still dead in the water.  I think Ring needs to take steps to remove this reliance on UDP, I've read nothing but issues caused by it, to the point where there are people who are serious about using RP and are unable to due to this issue.  I feel bad for the guy who dumps a few thousand dollars in to chips and other equipment who finds that he can't even install the software due to the file transfer scheme.
Title: Re: RailPro software removed from RPUG
Post by: William Brillinger on March 03, 2018, 06:44:10 AM
Chris, Don't feel bad about bringing this software to Rings attention. It's totally ok that you did.

Quote
the really sad part has to be I've gotten zero response to the issues I'm having

Have you called as I suggested? Phone support seems to be much more responsive these days.
Title: Re: RailPro software removed from RPUG
Post by: emd_16645 on March 03, 2018, 07:33:08 AM
Chris, Don't feel bad about bringing this software to Rings attention. It's totally ok that you did.

Quote
the really sad part has to be I've gotten zero response to the issues I'm having

Have you called as I suggested? Phone support seems to be much more responsive these days.

I intend to call Bill, but I have been limited on time when I'm home lately.  Hopefully I'll have a chance soon.
Title: Re: RailPro software removed from RPUG
Post by: G8B4Life on March 03, 2018, 07:41:58 AM
I've sent in the request to RE about hosting his software here for members along with some background information about why. We'll see what his reply is.

Chris, I've sent you a PM.

- Tim
Title: Re: RailPro software removed from RPUG
Post by: William Brillinger on March 03, 2018, 08:02:29 AM
Quote
I intend to call Bill, but I have been limited on time when I'm home lately.  Hopefully I'll have a chance soon.

Don't be afraid to call on Saturday either. He is often in the office.
Title: Re: RailPro software removed from RPUG
Post by: emd_16645 on March 03, 2018, 08:05:44 AM
Good to know, but unfortunately I'm working today.  I'll try when I get home.
Title: Re: RailPro software removed from RPUG
Post by: Dean on March 03, 2018, 11:20:08 PM
I have had trouble with downloading updates at times. But it is not a reason to not use my RailPro equipment. It works fine. I just updated my HC last week and the software has been available for months. And the only reason I updated now is that I bought some LM-3s although I was running them on the old software.
 
I guess not having the proper sound file is a bummer, but it's not an excuse to not use RailPro.
Title: Re: RailPro software removed from RPUG
Post by: William Brillinger on March 04, 2018, 07:36:34 AM
For those having issues downloading, it has been suggested to take your laptop to the local library and use their internet service to do the downloading.

This is an excellent suggestion!

I think credit for this one does to our resident 'Old-Fart - Darryl.
Title: Re: RailPro software removed from RPUG
Post by: G8B4Life on March 05, 2018, 06:48:56 AM
For those having issues downloading, it has been suggested to take your laptop to the local library and use their internet service to do the downloading.

Just be mindful that a library's internet could be locked down pretty tight, UDP may or may not be blocked. It's definitely worth a shot but don't walk in expecting a miracle.

- Tim