RailPro > RailPro Specific Help & Discussion
Problem with RailPro Assistant Upgrade
alco_diesel:
Hi,
I am having a similar problem as described here. I am trying to install RailPro Assistant and am getting an error message "Could not copy files from Ring Engineering". I also cannot download the file. I am on an Apple running a virtual Windows 10 desktop using Parallels and I have the HC-2b connected. I am using Internet Explorer and the revision that pops up is 2.00 on the installer. I have cleared cache and searched for anything with Ring in the name. Got a lot of sound files but no Ring Engineering. I get the same Installer Screen with both products. Any more ideas would be appreciated.
Regards,
Jeff
G8B4Life:
Jeff,
Are you using a wireless connection at all? It seems wireless connections seem to give this issue for many people. If your running wireless try again with the computer plugged directly into your router with a network cable. Another thing to check is if the installer can access the internet through your firewall (computer and routers).
Another method if we can't figure out what's going on for you is the RailPro Assistant package is located here on RPUG as well in the files section:
https://rpug.pdc.ca/index.php/topic,265.msg2840.html#msg2840
Instructions are given on installing the package stored here. No one has done it yet so I can't say if I worked out all the installation correctly.
- Tim
alco_diesel:
People,
Thanks for the suggestions. Just tried a wired connection with all (Windows, iMac, Router) Firewalls and Virus software turned off. Still no luck. I'm going to try the Offline install. I have an older MacBook that I could convert to Windows if I can find my Windows disk. Will keep you informed.
- Jeff
alco_diesel:
Folks,
Got it to work!! Tim, thanks for pointer to the manual install. It took some work to ensure the batch file ran as an Admin. I couldn't just right click and Run as Admin. I had to get some code from Stack Overflow on the web to add to the batch file to get it to run as admin. Just double click the batch file and it now runs as admin. I believe that Windows7 added super duper restrictions to writing to System files and that security has continued into Windows10. I have attached the batch file I used. Where else should it go?
Thanks again for all the effort.
- Jeff
RPA3OfflineInstaller_admin.bat
G8B4Life:
Glad you got it to work Jeff, and thanks for your contribution on getting the batch file to run as admin properly.
Ive incorporated your modified batch file into the files section with the other RPA 3 files for manual installation and updated the installation instructions. I've also given you a credit in the batch file as well for your contribution to it.
- Tim
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