RailPro > RailPro Specific Help & Discussion

Problem with RailPro Assistant Upgrade

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MtRR75:
OK, I've got RailPro Assistant 3.00 running, now. There turned out to be two issues.

(1) The download button kept saying Ver 2.02, so I kept getting Ver. 2.02.  That was because FoxFire kept using the cashed screen instead of refreshing it -- even after rebooting FoxFir.  I had to empty the case first.  Then the new version's installer was downloaded.

(2) The second problem was that because I still had Ver. 2.02 in my Ring Engineering folder, somehow, the installer would not replace Ver 2.02 with Ver 3.00 -- even though the screen said that it did.  After I trashed the whole Ring Engineering Folder, and re-ran the installer, it did install the new version.

Now I can see the new sounds.

Thanks for your help.

nodcc4me:
Glad you got it figured out.

G8B4Life:

--- Quote from: Michael Larson on February 07, 2017, 03:46:48 PM ---I, too, am experiencing problems with the new Assistant

--- End quote ---

Michael, I am able to replicate what your seeing trying to run the installer on my virtual Win7, though I haven't the foggiest idea why it's not connecting with the new RP server. I am investigating but if you still can't get it to load I can just provide the downloaded package and give you instructions to install it manually if you'd like.

- Tim

William Brillinger:
Note: PLEASE be sure to let Tim Ring know about any issues you have with the new RPA software.

send an email to support@ringengineering.com

MtRR75:
I already did.

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