General > General Discussion
Software download
Josephbw:
I have been trying to download RE's Railpro assistant program without success. Everything looks fine until this screen pops up.
MtRR75:
What screen? I don't see a picture.
G8B4Life:
--- Quote from: MtRR75 on May 07, 2017, 01:56:13 PM ---What screen? I don't see a picture.
--- End quote ---
Looks like Joe forgot to attach it. Joe if you have not done so already please take a screen capture of the error and then post it. Also please list the steps you took to try and download RPA.
- Tim
Josephbw:
Sorry guys, I lost internet connection in the middle of this. I didn't try to post it so I don't know how it got here. Any way, the message I get is "Error - Could not copy files from Ring Engineering".
I've tried this on my old computer running Win 7, my notebook computer running Win 7, and my new computer running Win 10, and I get the same results each time. Which by the way is the definition of insanity. :o
I get as far as the progress screen from RE, then everything stops until the above message pops up.
Sorry about the waste of bandwidth.
Joe
BTW, I did turn off my firewall during this process.
One more thing, I did send an email to Tim, but I have not heard back from him yet. (RE's Tim)
G8B4Life:
No waste of bandwidth Joe, we're here to help, even if your aren't ready yet :)
I just checked and it downloaded for me just fine so I'll just check a couple of things from your end.
1. Did you download the latest installer for RPA from RE. The latest installer version will say Revision 2 when you run it. Old versions will no longer work as the server the old versions connected to don't exist anymore.
2. I was going to see if you disabled your firewall, but your edit beat me to it ;)
If answer to Q1 = no, then download the new installer from RE (http://ringengineering.com/Software/RailProAssistantInstaller.exe) and give it another shot. If yes you used the latest installer then something else is going on that would require further investigation.
If you still can't download it even with the latest installer I can upload the RPA package to RPUG so you can download it here.
- Tim
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