RailPro > RailPro Specific Help & Discussion
Beyond Frustrated with Railpro
KPack:
Your HC-Sim is way out of date. It should be 2.05, not 1.31. That right there may be part of the problem.
The other part may be that the data files need to be erased as well in order to do a clean install. You'll have to enable hidden folders on your C drive to get to it, then go in there and delete the folders inside Ring Engineering.
*****If you want to keep any of your downloaded files in RPA you must copy and paste the "Railpro Assistant Storage" somewhere else. Once you reinstall you can drag and drop that file back in and all your old sounds files will show up in RPA.
emd_16645:
I’ve removed the HC sim files from both program files and data. I will try reloading from Ring tomorrow when I have WiFi access. If that doesn’t solve my issues I will do the same for RPA. I don’t have any custom files so I’m not concerned about the data files. I can just redownload.
KPack:
If you would like one of us to send you the program install files I'm sure we could. That way you wouldn't have to wait for Wifi access. Just a thought.
I would still backup your Railpro Assistant Storage file. The files can indeed be redownloaded, but when you are downloading prime mover files it takes quite a while. If you already have some of those downloaded now, there is no need to have to do it again.
-Kevin
G8B4Life:
--- Quote from: emd_16645 on October 08, 2018, 08:25:26 AM ---HC Sim software SW1021 1.31.
--- End quote ---
That is a mystery. 1.31 is not the version that I had previously provided for you to download with the offline installer way back in March.
We need to get you on to HC Sim version 2.05. All previous versions have a bug that can prevent HC Sim from detecting the CI-1 (there's probably a good story there about solving that bug if I could be bothered writing it). If you can not get it installed from Rings site let us know and we'll get it to you.
It sounds like RPA is functioning correctly, it indicates USB connected when HC Sim is running and indicates the internet is connected and you can browse the available files and 3.21 is the latest version. I'd suggest not deleting RPA, the problem is not with it.
Once your on to HC Sim 2.05 and if you still can not download then we'll work on that.
--- Quote from: KPack on October 08, 2018, 08:38:49 AM ---*****If you want to keep any of your downloaded files in RPA you must copy and paste the "Railpro Assistant Storage" somewhere else. Once you reinstall you can drag and drop that file back in and all your old sounds files will show up in RPA.
--- End quote ---
Just a fair warning for everyone, it's not quite as simple as that. The storage file contains all the screens and buttons that RPA uses, along with any files you download. If there's has been any changes to any screens or buttons in RPA and you copy the "backed up" storage file over the new storage file you will loose the changes and possibly cause RPA to function incorrectly, if at all. The same goes for HC Sim and it's storage file as well.
- Tim
emd_16645:
--- Quote from: G8B4Life on October 09, 2018, 05:51:05 AM ---
--- Quote from: emd_16645 on October 08, 2018, 08:25:26 AM ---HC Sim software SW1021 1.31.
--- End quote ---
That is a mystery. 1.31 is not the version that I had previously provided for you to download with the offline installer way back in March.
We need to get you on to HC Sim version 2.05. All previous versions have a bug that can prevent HC Sim from detecting the CI-1 (there's probably a good story there about solving that bug if I could be bothered writing it). If you can not get it installed from Rings site let us know and we'll get it to you.
It sounds like RPA is functioning correctly, it indicates USB connected when HC Sim is running and indicates the internet is connected and you can browse the available files and 3.21 is the latest version. I'd suggest not deleting RPA, the problem is not with it.
Once your on to HC Sim 2.05 and if you still can not download then we'll work on that.
- Tim
--- End quote ---
That follows my line of thinking. I will have wifi access this afternoon and we will see how it goes. I'll PM you for the offline installer if I have no luck.
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