RailPro > RailPro Software Updates
HC-2 and HC-2b revision 2.09 released
CPRail:
Today's Update: HC-2b #1 is still dead. It sat on the charger for over 24 hours with no joy. I tried the reset button. I also tried holding down the reset button for a count of ten, still nothing.
What's next?
William Brillinger:
Call Ring.
CPRail:
Sigh...was hoping to avoid that. I'll have to e-mail him, as his hours are right when I'm working. Maybe I'll get lucky and can try him on Canada Day.
BruceRogers:
I just had to send an HC-2b back to Tim that a friend had the same issues with. I'm not totally sure what went wrong but I suspect it was the same issue. The HC unit wasn't fully charged before the software update was started, and the batteries died during the update.
I believe it's necessary to ensure the HC units are fully charged before starting any updates to them. I updated all 7 of mine (mix of HC-2 & 2b) with no problems at all.
CPRail:
Bill has graciously offered to send it on to Ring on my behalf (I cannot stress how cool & helpful Bill is as a dealer!!), so we'll see what Ring says.
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