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atsfguy:
Is it mandatory that RPA be downloaded by running as Administrator? I failed to notice this in Ring’s instructions, downloaded without Administrator privileges and now when I attempt to open the program I get the error message “Cannot Connect”. I am also using wireless connection on a laptop running Win 7. My carrier is Spectrum.
If it becomes necessary to uninstall RPA, is there a specific method to do this?
Thank you.
Cecil
Alan:
Administrator privilege applies only to running the program, not downloading it. Try right clicking on RPA and select run as administrator.
William Brillinger:
Cecil,
What anti-virus program are you running?
Also see this article: Troubleshooting RailPro Internet Connection problems
https://rpug.pdc.ca/index.php/topic,656.0.html
- Bill
atsfguy:
Great! Thank you to both you gentlemen.
Bill, I am running AVG antivirus and I forgot to turn it off. I will attempt to connect this morning and I will keep you informed.
Thanks to both.
Cecil
atsfguy:
I just spent almost two hours setting up an administrator account and plugging/unplugging the usb cable, all to no avail. AVG firewall was turned off but was not blocking RPA anyway. I had already set it to allow RPA and HC Sim to pass both ways.
An error message said the usb cable is faulty. Is that due to the coil inline? Is this fairly normal or is it more symptomatic of wireless laptops such as mine?
Alan, you referred to an Etherenet cable. I have been away so long from computer technology other than simply operating one that I, frankly, don’t remember an etherenet cable. There is a port on one side of my Toshiba laptop for what appears to be a telephone plug. Is this it? I have a spare cable router and can scare up a length of cable with telephone connections to hardwire this rig, if it is the cable you referred to.
I appreciate any help you can give me. This has raised my fighting spirit, so it may as well as surrender and connect!
Thank you for your help.
Cheers, Cecil
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