HC3 stopped working

[Mrpicks]

I have a HC3 that just stopped working. Wanted to delete a file and wham bam thank you ma’am it locked up. Thought I could just use the reset and I pressed the button and now the screen is white with a blue band that says Start, below that is more white screen and two horizontal bars. I need help big time, electronics is not my thing. Also none of the buttons do anything when you press them.      Dave

[nodcc4me]

I would leave it on and let the battery fully discharge Then see if it works. If not, it probably has to go back to Ring for repair. It has a one year warranty.

[Mrpicks]

Thank Al, I’ll give it a try.                       Dave

[William Brillinger]

Call Ring. (call, don't email) and you'll get a much faster reply.
Please let us know what they say.

[Mrpicks]

Thanks Bill, I will do that today. Left the unit on overnight but with zero controls it went into sleep mode and still has power to turn on. I’ll let you know what happens.      Dave

[Mrpicks]

Quick update, spoke with Tim and he said that the screen that I am seeing I should never see. Was a limited problem on the HC2 units but that was taken care of. He said they have never seen it on a HC3 but in the early runs it could happen. My HC is an early run unit. So it will be off to Tim and his crew for repairs.        Dave