I'm afraid talking to me on the phone won't do much good, unless you like paying super long distance phone charges and waking people up in the middle of the night
. Without actually knowing where you are I'm still pretty safe in betting that I'm on the other side of the world to you.
If it gets protected enough we can possibly set up a browser based live chat at a suitable time, I've done this before to help a member here step by step but we'll cross that bridge if it comes to that.
Back to the problem, I've been doing some research and I'm starting to think the issue could be on the Mac side. Is it just RPA that cannot see the internet in the Win10 virtual machine or is other companies software affected as well?
I don't know much about Mac's but a couple of things to check are below.
Which networking mode is used for the Virtual machine.
http://kb.parallels.com/4948.
Is DHCP enabled in Parallels? It may need to be enabled for the type of network connection (I don't know but it's something to check).
-> Open the Preferences panel in Parallels. Then navigate: Advanced (tab)>Network: Change Settings> Shared (tab)>Check Enable IPv4 DHCP
Parallels Tools may need to be re-installed.
http://kb.parallels.com/en/8865If you have installed anything from Adobe in Win10, Check for "Bonjour Services".
http://kb.parallels.com/en/112528Which firewall & antivirus software are you using on the Mac and in the Win10 virtual machine?
I really do want to solve this one; I'd hate to see someone not being able to use RailPro to the fullest.
- Tim