Author Topic: Problem updating LM-4S-G  (Read 362 times)

Jim Agnew

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Problem updating LM-4S-G
« on: September 03, 2022, 10:25:32 AM »
When I try to update program I get either “cannot connect” or “product not recognized”. What am I doing wrong?

Moderator edit: Split from https://rpug.pdc.ca/index.php/topic,1429.0.html
« Last Edit: September 05, 2022, 05:59:26 AM by G8B4Life »

G8B4Life

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Re: Problem updating LM-4S-G
« Reply #1 on: September 04, 2022, 08:25:24 AM »
Which products are you trying to update and what steps are you taking when you try to update?

- Tim

Jim Agnew

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Re: Problem updating LM-4S-G
« Reply #2 on: September 04, 2022, 09:19:04 AM »
LM-4S-G, copy update to HC, select product, select update software.

G8B4Life

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Re: Problem updating LM-4S-G
« Reply #3 on: September 05, 2022, 05:52:40 AM »
Ok, your steps don't quite make sense so I'm going to assume you meant:

Download update to HC -> Tools -> Software Update -> Update Program -> Select the LM-4S-G ? Correct?

What software version is the HC-2b running? It needs to be running 2.26 or later to properly access the LM-4S-G. If it's not running 2.26 or later update the HC-2b first and then try updating the LM-4S-G. You can check the HC-2b version by going to the Adjust Settings page of the HC.

It is possible you may have a faulty module, we had a thread here earlier this year with someone getting "Product Not Recognized" when trying to update an LM-4S-G but I don't know if the user actually sent the module back and if it was actually faulty or not.

- Tim

Jim Agnew

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Re: Problem updating LM-4S-G
« Reply #4 on: September 05, 2022, 11:25:05 AM »
Thanks for your help. The HC-2 says program SW1045 2.26  Hardware IVT 1654 2.05
I have 2 LMs and they both return the same messages
.

William Brillinger

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Re: Problem updating LM-4S-G
« Reply #5 on: September 06, 2022, 06:32:24 AM »
You'll likely need to update to HC-2b rev 2.29 in order to apply the update to the LM-4S-G
- Bill Brillinger, RPUG Admin

Modeling the BNML in HO Scale, owner of Precision Design Co., and RailPro Dealer.


Jim Agnew

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Re: Problem updating LM-4S-G
« Reply #6 on: September 06, 2022, 10:08:05 AM »
Thanks, I’ll try that.

Jim Agnew

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Re: Problem updating LM-4S-G
« Reply #7 on: September 06, 2022, 02:41:59 PM »
Got the files updated. Thank you very much.

William Brillinger

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Re: Problem updating LM-4S-G
« Reply #8 on: September 06, 2022, 03:20:23 PM »
great!
- Bill Brillinger, RPUG Admin

Modeling the BNML in HO Scale, owner of Precision Design Co., and RailPro Dealer.