RailPro > RailPro Specific Help & Discussion

Software install problem

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nodcc4me:
It is possible, but unlikely that the RailPro server is down. Perhaps you should try again in a little while, or send an email to Ring. Tim Ring is very good with support.

nodcc4me:
One more thing. Did you see any warnings about the software doing harm to your PC. If so, you have to allow the download anyway. Don't worry, there are no viruses involved.

William Brillinger:
Do you by chance have a Satellite internet connection?

If so, you probably won't get the download to work. Ring Engineering uses a UDP connection which it typically blocked by Satellite providers. 

If you are using this type of connection, I urge you to contact Ring Engineering by phone and discuss the issue.
And then also contact your Satellite Provider and see what they can do for you.

Mech63s:
I've authorized all downloads and ran it as administrator and the like. I'm using my Verizon Hotspot to download.

William Brillinger:

--- Quote --- I'm using my Verizon Hotspot to download.
--- End quote ---

I assume this is a mobile data plan with a tethered phone. You may need to contact Verizon to find out if you can enable UDP packets.

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