RailPro > RailPro Specific Help & Discussion
Software install problem
			Mech63s:
			
			I called Verizon and was given some settings to try. Ill update when I get home.
		
			Mech63s:
			
			Still no dice. I'm quite disappointed. I was looking forward to giving this a try as my First DCC system. 
		
			nodcc4me:
			
			I can understand your disappointment and frustrration, but don't give up. I urge you to call Ring tomorrow. They will work with you to resolve this. In the meantime, do you have access to a different computer using a different ISP? If you can download enough files onto your HC2, that should get you going until your current problem gets resolved.
		
			Mech63s:
			
			I havent purchased anything as of yet. Id like to purchase the CI-1 first and give it a try with a decoder. 
Ive tried to download on 3 different computers. Unfortunately they are all on Verizon's network. I tried it on our hotspot and my phones hotspot. 
		
			nodcc4me:
			
			The CI-1 works in conjunction with the HC Simulator and is independent of RailPro Assistant. So if you can't RPA to download, the CI-1 won't be useful. If you have tried three computers, I would say Verizon is definitely the problem, and not RPA. 
		
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