I have talked personally on the phone with Bill and he is great to deal with and talk about Railpro,Kevin and Bill are the reason I went with Railpro also why would you go any where else to buy when you get Railpro products discounted and FREE shipping it is a no brainier to me, great service Thanks Bill will continue to buy from you looking fwd to my Order Thanks for the update and letting me know about the back order.